Verified Company
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Professional High Efficiency Responsible Taobao Agent
We help you shopping in China easy and safing money. It is designed to overcome several common obstacles encountered when you shopping online in China, and to provide our customers with the convenience of a concierge-style
Why would I use Personal Shopper?
1.China retailers on C2C/B2C website(Taobao, Tmal,Paipai, 360buy) don't accept paypal, international credit cards, only accept RMB cards;
2.China retailers who will not accept direct payment by check or wire transfer;
3.China retailers can't understand English well and you don't understand Chinese.
4.You do worry about the quality of your order.
How does it work?
1.Find the goods by yourself
First, You can use Google free online translation service from Chinese to your language. Google Language Tools . then you can choose the right products on taobao etc.
Second, use our buying service, just tell us the URL that you want to buy, and then we do the rest.
2.We find the goods for you
You just need to tell us whatyou want to buy, the product specification detail and target price, we will do the rest.
3.Confirm your order. we will send you invoice for your confirmation.
4.Pay for your order. we accept payment by paypal / escrow / bank wire / western union
5.We buy items from sellers to our warehouse. (1-2 working days)
6. We send items to your door via international express. (5-8 working days)
Taobao - China's largest Internet retail website
Launched in 2003, Taobao (www.taobao.com) is the largest Internet retail website in China with more than 75 percent of the Chinese-domestic online consumer market. It provides the most comprehensive product offering ranging from collectibles and hard-to-find items to mainstream retail categories such as consumer electronics, clothing and accessories, sporting goods and household products. It serves nearly 100 million registered users and more than 1.5 million sellers have opened up stores on Taobao. In 2008, Alibaba Group announced it will be investing more than US$700 million in Taobao in the next five years.
For our service you can get:
1.Communicating with the seller
2. Ensuring that you get the correct items from seller
3.Providing common-Taobao-sense advice
4.Translating of product details
5.Help searching for items what you want in China
6.Checking the items for damage or defect
7.Photographing your products and email the pictures to you for confirmation
8.Dealing with returns and exchanges
9.Repackaging items to ensure safe the shipping .
Commission: 5~10% , at least $5
Total payment = items price + domestic shipping + commission + international shipping + insurance(optional)
no any other hidden fees.
For example:
You buy 5 items total RMB2000, including domestic shipping cost . The goods weight 4kg. you live in USA.
we provide follows different international shipping with good discount for your selection. 4-6 working days delivery.
FEDEX(60%off) RMB288
EMS(50% off) RMB382.5
UPS (50% off) RMB396.8
so you choose FEDEX shipping.
Total payment= [(RMB2000 x 1.05)+ intl postage] x exchange rate
=(2100+288) x 0.16 = US$382.08
If you pay by Paypal
Total payment=$382.08 x 1.04 (paypal fees 4% ) = US$397.36
About international shipping:
1.We provide UPS DHL TNT EMS FEDEX to ship your order.
2.We will give you a huge discount of the EMS ,UPS, DHL,TNT 50% off. and FEDEX 60% off. we will provide 2-3 kinds of different shipping cost for your selection.
3.We also accept normal air mail and Ocean shipping.please contact us for the details.
What can we do for the customers?
1.Help to contact the sellers by - Skype /QQ / ali Trademanager / Phone / Email , to ensure - item availability / sizes / colors / styles / sets / etc
2.Advise you regarding seller credibility, forseeable custom problems, etc
3.General translation of product details
4.Search items in China for you, especially if you do not know the Chinese language or dont have items URL on taobao etc.
5.Check the items for damage upon arrival
6.Photograph the items (packaging & items inside), and send the pictures to you immediately via email
7.Repackage the item(s) to ensure safe shipment or to reduce weight (save shipment cost)
8.Provide significant discount on international shipping (huge savings for you)
9.In case the seller shipped the wrong item, we will deal with the return on your behalf
10.Actually, much of our job is performed before you pay anything.
So please feel free to contact us to try our service!